Frequently Asked Questions
What are your hours of operation? Do you provide emergency service?
Regular Mendon office hours are Monday through Friday 8 a.m. – 4:30 p.m.
The 20th and Broadway, Quincy, IL Hearth Showroom:
Monday 10 am – 6pm
Wed – Friday 10 am – 6 pm
Saturday 9 am – 12 pm
A live operator is on standby to answer your emergency service calls. Emergency service is available 24/7.
Which areas of the tri-states do you provide service to?
We provide service and installation to IL, MO, and IA within an approximately 50 mile radius of our locations.
Does your company provide residential and commercial services?
We service residential and light commercial locations.
Do you service only brands you carry?
We service all makes and models. We have a fleet of fully stocked trucks to get your system up and running as soon as possible.
Do you provide free estimates?
We provide free in-home estimates on installations. If you are in need of service, we provide up-front pricing so you won’t receive any surprises.